Associate Admissions Officer

We are looking for the visionaries, the change-makers, the self-starters who are seeking more from their career. Change begins with the small decisions we make, each day, to support each other and strive to create inspiring incredible educational experiences for all students, no matter where they are or how they learn. This concept connects deeply to the idea that, in choosing a career with Yorkville University, you will have the opportunity to push boundaries, flex your creativity and inspire positive change for so many people. It’s also a call-back to the transformative power of education itself. Seek a career that will challenge you to make a meaningful difference through work with a passionate, empowered team in an environment where your voice matters and your ideas are always important.

If you want to shine a light on academic excellence, be empowered to make an impact on the transformation of the Canadian post-secondary education landscape, and work collaboratively beyond levels, join us.

Reporting to the Manager of Admissions (MOA), or the Associate Director of Admissions (ADOA), the Admissions Associate is responsible for assisting Admissions Advisors by pre-qualifying prospective students with their program of interest. This position assists with providing services to prospective students, in alignment with our corporate strategic imperatives. Specific responsibilities include: conducting high volume outreach to prospective students, ensuring their program of interest is aligned with their educational and professional goals, scheduling follow up appointments for Admissions Advisors, and conducting live transfers. Contributes to a working environment where all team members can be their best selves, grow and thrive, to support our corporate mission of championing student success.

• Conducting high volume outreach to prospective students, ensuring their program of interest is aligned with their educational and professional goals and assisting with their questions.
• Pre-qualifying the prospective students with their program of interest, scheduling follow up appointments for Admissions Advisors, and conducting live transfers.
• Supporting with the completion of the day-to-day responsibilities of the Admissions Associates team, to support the Admissions Advisors, and corporate strategic imperatives.
• Actively participating in the collection, review and analysis of data, the adherence to policies and procedures, and working with applicable applications to support the administration of the Associate function.
• Collaborating with colleagues in other teams and may assist with small projects or cross-functional initiatives, to support the strategic imperatives.
• Contributing to a positive corporate culture that supports equity, inclusion, learning, and wellness.
• Upholding the integrity of YEC’s programs and complies with provincial legislation. 

Work hours will be as follows:

Week 1 - Monday to Friday 1pm - 9pm

Week 2 - Monday to Thursday 1pm -9pm, Saturday 10am - 4pm

• 2+ years of experience in Customer Service and Sales, including experience with meeting and exceeding established key performance indicators (KPIs).
• Bachelor's degree in a related discipline (or international equivalent).
• Listening, recognizing, and considering the needs of prospective students to provide them with educational solutions.
• Managing company generated leads and encourage qualified students to meet with their Admissions Advisor.
• Ability to demonstrate high call volumes and outstanding customer service.
• Experience working in fast paced settings considered an asset.
• Verbal and written communication skills; experience with MS Office (PowerPoint, Word, Excel, and Teams).
• Supporting the Admissions team in all relevant marketing activities or recruiting events.
• Outstanding telephone skills and demeanor.
• Self-discipline and the ability to work independently or in a team in a fast-paced environment.
• Excellent organizational skills, communication skills (written and oral) and attention to detail.
• An entrepreneurial attitude towards individual performance; results and goal oriented.

• An atmosphere that successfully blends an entrepreneurial culture with education. We value innovation and continuously look towards expanding our programming, working with the latest research, tools, and solutions. As a private school with government approval of our offerings, we have the opportunity to do more, stay current, and be future-forward.
• The chance to accelerate your career and disrupt education by responding to the needs you see and purposefully challenging the status quo. Everything we do here is about delighting and engaging our employees - and ultimately our students- from mentorship to teaching, from creative outlets to analytical ones.
• A place where all individuals feel welcomed in the academic and workplace environments and can bring their authentic selves to the educational and work spheres. We celebrate the full range of human diversity, and we acknowledge that equal access to opportunities and services may require the removal of barriers that equity-seeking communities experience in trying to obtain this access.
• The opportunity to grow with access to free courses, certifications, and programs - right up to our Doctorate offerings.
• An appreciation for the insights and skills you bring to work with a competitive salary and comprehensive benefits, including a wide breadth of wellness services, and a work-life balance.

We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we are looking for, express your interest now.

Diversity, equity and inclusion are a critical component of life at Yorkville Education Company and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous, and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community, and other equity-seeking groups.

Yorkville University is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability, please notify our People Team at 1-866- 467-0661.