eLearning Specialist

The same philosophy of personal attention that distinguishes Yorkville Education Company as a leading provider of post-secondary education makes us an exceptional place to work. We are a progressive and modern institution, responding to the needs of current and future students and implementing the best technology solutions to empower our work. We prioritize diversity, open doors to those often overlooked, welcome new Canadians, and provide pathways to successful careers. 

Yorkville Education Company (which manages both Yorkville University and the Toronto Film School) began with a simple idea in 2004: offer flexible, rigorous, and career-focused degrees on campus and online to people who are on a purposeful path. With campuses in Ontario, British Columbia and New Brunswick, we equip our graduates with the professional knowledge, skills and designations that employers value. 

Focused on providing a transformative, accessible and flexible higher education environment, our teams, from the President to the newest staff member, share a passion for learning, teaching, and growing as individuals and as teams. We nurture an inclusive, supportive, and genuinely kind work environment at our three campus locations.

If you want to shine a light on academic excellence, be empowered to make an impact on the transformation of the Canadian post-secondary education landscape, and work collaboratively beyond levels, join us. 

Working in a team environment, the eLearning Specialist will contribute to the development and deployment of synchronous and asynchronous courses in the Learning Management System. This includes course site creation, course architecture and navigation, functionality testing and monitoring, quality assurance, trouble shooting, and technical support. Contributes to a working environment where all team members can be their best selves, grow and thrive, to support our mission of championing student success.

• Integrate online teaching materials, assessments, and tools within course sites to produce high quality digital learning experiences.
• Recommend and implement course architectures that support user navigation and prioritize accessibility.
• Manage the deployment and updating of course materials and assessments in the online learning environment.
• Provide design and practical implementation of new eLearning course components, online formats, and tools.
• Conduct thorough testing of course sites prior to deployment to assess functionality and address any issues that may negatively impact digital learning experience.
• Maintain up to date course syllabi.
• Collaborate with Educational Technologists to develop training and resources to assist LMS users (faculty and students).
• Investigate and analyze day-to-day technical challenges experienced by users, including students, faculty, and staff via the tech support system. Resolve issues by drawing on own expertise or liaising with IT and/or other members of the eLearning team.
• Manage support tickets and respond in a timely manner.
• Advise faculty on selection of appropriate online delivery and development tools within the LMS.
• Report progress on eLearning projects and proactively identify and communicate risks to the timely completion of these projects.
• Communicate regularly with manager, colleagues, and collaborators to promote transparency and collaboration.
• Train, support, and advise course leads on course changes in the LMS.
• Collaborate on various additional projects with other teams within the Learning Design group or the broader Teaching & Learning portfolio.
• Contributing to a positive corporate culture that supports our core values.

• An undergraduate degree, diploma, or certificate in Education Technology, or a relevant area - Graphic Design, Animation, and/or Multimedia would be ideal.
• Experience in online learning development, preferably within a higher education context.
• Experience working within a Learning Management System.
• Experience in visual design aesthetic and user interface practices.

We provide a transformative, accessible and flexible higher education environment, our team shares a passion for learning, teaching, and growing. We nurture an inclusive, supportive, and diverse work environment throughout our three campus locations. 

• Health Benefits 
• Dental Coverage 
• Retirement Savings Plan 
• Competitive Salary 
• Fun, competitive, and challenging work environment 
• Guaranteed salary plus commission 
• Incentives and rewards 
• Career growth 
• Free Tuition for all Yorkville University Programs 
• Employee and Family Assistance Program 

• An atmosphere that successfully blends an entrepreneurial culture with education. We value innovation and continuously look towards expanding our programming, working with the latest research, tools, and solutions. As a private school with government approval of our offerings, we have the opportunity to do more, stay current, and be future-forward.
• The chance to accelerate your career and disrupt education by responding to the needs you see and purposefully challenging the status quo. Everything we do here is about delighting and engaging our employees - and ultimately our students- from mentorship to teaching, from creative outlets to analytical ones.
• A place where all individuals feel welcomed in the academic and workplace environments and can bring their authentic selves to the educational and work spheres. We celebrate the full range of human diversity, and we acknowledge that equal access to opportunities and services may require the removal of barriers that equity-seeking communities experience in trying to obtain this access.
• The opportunity to grow with access to free courses, certifications, and programs - right up to our Doctorate offerings.
• An appreciation for the insights and skills you bring to work with a competitive salary and comprehensive benefits, including a wide breadth of wellness services, and a work-life balance.

We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we are looking for, express your interest now.

Diversity, equity and inclusion are a critical component of life at Yorkville Education Company and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous, and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community, and other equity-seeking groups.

Yorkville University is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability, please notify our People Team at 1-866- 467-0661.